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Register Online | Brings up a Registration window that displays the Organization Info data, and allows you to fill in a few other fields, to submit your registration information to Software4Nonprofits.com, and thus get onto the mailing list, so you hear about new releases of the program etc. |
Check for Updates | Brings up a window that allows you to check for updates to the program that are newer than your current version. It also allows you to specify whether or not the program should remind you to check for updates monthly. (By default, it does remind you.) For users of the legacy Lite version, it also allows you to upgrade to the evaluation version of the full featured paid version. |
Request or Install
License Key | Brings up the Evaluation and Licensing window in which you can request or install keys for extending your evaluation period (if your DONATION is an unlicensed evaluation version) or for licensing your installation of DONATION. If you are already licensed, this shows you that fact and whether or not you are eligible for support and updates, based on the last payment date. If you have an Internet connection on your computer, and have taken one of several actions that communicates your database's Unique ID to us, updating your license key may happen fairly automatically when you choose this menu option, if you have paid since you last updated your license key. |
Pay your Annual Fee | This takes you to our payment processor Stripe to pay your annual fee by credit card, or from your bank account. For Canadian users, this prompts for the payment method, and if you choose bank account, you are prompted for the name and email address for your account. For US and other users, this is not required - US users automatically get a choice to pay either way, without a separate prompt about it being needed. |
Explore Data Directory | Brings up a Windows Explorer or Computer type window, to view the files in the program's Data Directory (which as of version 3.30 is no longer under the main program directory, and is in different places depending on your version of Windows). |
Explore Temp Directory | Brings up a Windows Explorer or My Computer type window, to view the files in the user's Temp directory (which is in different places depending on your version of Windows and your login username). This can be useful in certain support situations, because there are various files that the program might put there. |
View Saved Settings | Allows you to view all settings saved by the program for later use. |
Network Client Information | This menu option only appears in the Local Network Server version of DONATION. It displays the server name needed to successfully install the Local Network Client Version of DONATION on other computers in your network, and gives you an option to print that information, or open it in a document in Microsoft Word. |
Fix novaPDF Problems | Downloads and runs a program from our website to uninstall and reinstall the novaPDF PDF printer, to fix problems that sometimes come up with PDF printing of mail-merge letters or receipts (for instance if you uninstall the printer driver, or delete some of its files). This menu option is not present in the OnDemand version, because novaPDF is not needed for creating PDFs of mail-merge letters or receipts in that version. |
Turn Debug Mode On | This menu option lets you temporarily turn what is called "Debug mode" on in the program, if we have asked you to do so. Doing that causes certain debug messages and logging to occur, to help us solve problems you are having. |